How does GentleMax Pro® work?

GentleMax Pro® uses the principle of selective photothermolysis. The laser emits controlled pulses of light that are absorbed by the target—melanin in hair follicles, pigment in lesions, or hemoglobin in blood vessels—converting light energy into heat. This destroys the target (hair follicle, pigmented cell, or blood vessel) without damaging the surrounding skin. The system combines two laser wavelengths in one device: Alexandrite (755 nm): High melanin absorption makes it ideal for lighter skin tones (types I–III) and finer hair. Nd:YAG (1064 nm): Penetrates deeper into the skin, making it safe and effective for darker skin tones (types IV–VI) and coarser hair. This dual-wavelength technology allows your provider to customize treatment based on your skin type, hair color, and specific concerns.

Is GentleMax Pro® laser treatment painful?

Most patients find GentleMax Pro® treatments extremely tolerable. Many describe the sensation as similar to an elastic band being snapped against the skin, followed by a brief warming feeling. To maximize comfort, GentleMax Pro® features the patented Dynamic Cooling Device™ (DCD™), which delivers a burst of cryogen spray onto the skin before, during, and after each laser pulse. This cooling system is 50% more efficient than air or contact cooling, protecting the epidermis while significantly reducing discomfort. Cooling intensity can be adjusted to your individual needs. No anesthesia is typically required for most treatments.

How long does a GentleMax Pro® session take?

Treatment times vary depending on the area. Most appointments, including consultation and aftercare, take 30–60 minutes total.

How many treatments will I need?

This depends on the condition being treated and your individual response. Hair removal typically requires 6–8 sessions for optimal results. Wrinkles typically require 2–4 sessions. Vascular lesions may clear after just one treatment. Pigmented lesions average 3 sessions per patient.

How should I prepare for my GentleMax Pro® treatment?

General preparation guidelines: Avoid sun exposure and tanning for 2–4 weeks prior. Shave the treatment area 24 hours before (for hair removal). Avoid waxing, plucking, or electrolysis for 4–6 weeks before. Discontinue retinoids and exfoliating acids 5–7 days before. Inform your provider of any medications or skin conditions. Arrive with clean skin, free of lotions, makeup, or deodorant in the treatment area. Your provider will give you specific instructions during your consultation.

What kind of results can I expect?

Results vary by treatment type: Hair removal: Significant, long-lasting reduction in unwanted hair. Any regrowth is typically finer and lighter. Skin rejuvenation: Smoother, firmer skin as collagen production increases—improvement comes from the inside out. Pigmented lesions: Fading or elimination of age spots, sun spots, and freckles. Vascular lesions: Reduction or elimination of spider veins, facial redness, and rosacea.

What can I expect after treatment?

After most GentleMax Pro® treatments, you can resume normal activities immediately. Common temporary effects may include: Mild redness or swelling (typically resolves within a few hours), slight warmth in the treated area. For hair removal: treated hairs may shed over 1–3 weeks. You may be advised to: Avoid sun exposure on treated skin, avoid abrasive skin cleansers for a few days, apply sunscreen daily. A cool compress or gel pack may be applied after treatment. Permanent side effects are rare but should be discussed with your provider.

When do results appear, and how long do they last?

Hair removal: Results are progressive. Hair sheds over 1–3 weeks following each session, with significant reduction (up to 50%) can be seen early. After completing the recommended series, results are long-lasting; maintenance sessions may be needed once or twice a year. Skin rejuvenation: Initial improvements in skin texture appear within a few weeks, with optimal tightening and firmness visible 3–6 months after completing 2–4 sessions. Collagen continues to rebuild over time, delivering long-lasting results. Vascular/pigmented lesions: Many lesions clear after just one treatment. Results are typically permanent for treated lesions and become visible within 2–6 weeks, though new lesions may develop over time if the root caused is not addressed.

Why choose GentleMax Pro® over other lasers?

GentleMax Pro® stands out for several reasons: Dual wavelengths in one system: Treats all skin types (I–VI) with one device. 25+ years of proven results: Over 20,000 systems installed in 89 countries. Patented DCD™ cooling: Superior comfort and epidermal protection—no separate cooling device needed. Fast treatments: Large spot sizes and high repetition rates mean shorter sessions. Versatility: Treats hair removal, wrinkles, vascular lesions, pigmented lesions, and more. Trusted by professionals: The preferred choice of dermatologists, plastic surgeons, and medical spas worldwide.

Who may not be a candidate?

GentleMax Pro® may not be recommended if you: Have active skin infection or inflammation in the treatment area, have a history of keloid scarring or abnormal wound healing, have light blonde, grey, white hair (laser hair removal works by targeting the pigment (melanin) in the hair follicle, it cannot properly identify or destroy hair that lacks pigment), are pregnant or breastfeeding, have recently tanned or had significant sun exposure, are using photosensitizing medications, have certain medical conditions (your provider will review your history). A consultation is required to confirm candidacy and create a personalized treatment plan.

Does GentleMax Pro® have side effects?

Possible side effects vary by treatment and are typically mild and temporary. Common (temporary): Redness and swelling, mild discomfort or warmth, temporary skin darkening or lightening. Rare: Blistering or burns, scarring, infection, prolonged pigmentation changes. The patented DCD™ cooling system is specifically designed to minimize these risks by protecting the epidermis during treatment. Permanent side effects are rare but should be discussed with your provider before treatment.

GentleMax Pro® Precision Hair Removal for Every Skin Type

GentleMax Pro® is a dual-wavelength laser system trusted by dermatologists worldwide for over 25 years. It delivers fast, effective permanent hair reduction and treats a wide range of skin concerns—including wrinkles, spider veins, and pigmented lesions—for all skin types, with built-in cooling for maximum comfort.

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Why clients choose GentleMax Pro®

Suitable for all skin types Dual-wavelength technology (Alexandrite 755 nm + Nd:YAG 1064 nm) treats skin types I–VI safely and effectively.
Fast & efficient treatments Large spot sizes and high repetition rates mean full backs or legs can be treated in as little as 20 minutes.
More than just hair removal Also treats wrinkles, spider veins, facial redness, pigmented lesions, and nail fungus.
Patented Dynamic Cooling Device™ (DCD™) Cryogen spray protects the skin and enhances comfort before, during, and after each pulse—50% more efficient than air or contact cooling.
Minimal downtime Resume normal activities immediately after most treatments.
Proven results Over 20,000 systems installed in 89 countries. Trusted by dermatologists and medical spas worldwide.

How GentleMax Pro® works

GentleMax Pro® uses the principle of selective photothermolysis—controlled pulses of laser light are absorbed by the target (melanin in hair follicles, pigment in lesions, or hemoglobin in blood vessels), converting light energy into heat to destroy the target without damaging surrounding skin.Two Wavelengths (Personalized Treatment)

Built-in Comfort Technology

The patented Dynamic Cooling Device™ (DCD™) delivers a burst of cryogen onto the skin with each laser pulse—protecting the epidermis and significantly reducing discomfort. Cooling is adjustable to your individual needs.

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What Does GentleMax Pro® Treat?

GentleMax Pro® is FDA-cleared, CE-marked, and TGA-approved to treat many skin concerns, including:

Permanent hair reduction (all skin types, including fine hair)
Wrinkles and skin laxity
Facial and leg spider veins
Diffuse facial redness and rosacea
Benign pigmented lesions (age spots, sun spots, freckles)
Vascular lesions (angiomas, hemangiomas, port wine stains)
Venous lakes
Pseudofolliculitis barbae (razor bumps)
Nail fungus (onychomycosis)

Whether you want smooth, hair-free skin or clearer, more youthful-looking skin—GentleMax Pro® can be customized for you.

What to expect

During

Most patients find GentleMax Pro® treatments extremely tolerable. The sensation is often described as a quick, light snap—like a tiny elastic band tapping the skin. The patented Dynamic Cooling Device™ (DCD™) delivers cooling before, during, and after each pulse—adjustable to your comfort level. No anesthesia is typically required.

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After

After treatment, you can resume normal activities immediately. You may be advised to:

Avoid sun exposure on treated skin
Avoid abrasive skin cleansers for a few days

Common temporary effects may include:

Mild redness or swelling (resolves within a few hours)
Slight warmth in the treated area

A cool compress or gel pack may be applied after treatment. Permanent side effects are rare but should be discussed with your provider.

Results

Hair removal: Significant reduction in unwanted hair; future growth is typically thinner and lighter. 6–8 sessions recommended for optimal results.
Wrinkles: Laser energy stimulates collagen production, improving the appearance of wrinkles from the inside out. 2–4 sessions typically recommended.
Vascular lesions: Many lesions clear after just one treatment.
Pigmented lesions: Average of 3 sessions per patient.

Results are long-lasting. Your provider will recommend a maintenance plan based on your goals.

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Client's testimonials

The staff was wonderful, very caring and helpful. I also felt very safe there during Covid as the staff took extra precautions to make me feel as ease during these times. I really look 10 years younger and feel that way too! Thanks!!!